tvaji — Safe Gaming

tvaji's Responsible Gaming Experience

Enjoy entertainment safely — tvaji places the highest importance on the wellbeing and peace of mind of every player.

For 21+ Only

Our Commitment

tvaji is committed to creating a safe and enjoyable gaming environment for players in Bangladesh. Responsible gaming means not only knowing your own limits, but also keeping gaming as a healthy form of entertainment. We want every player to play with awareness and make decisions with their financial and mental wellbeing in mind.

Online gaming can be entertaining, but it can cause problems when it gets out of control. We want you to know when to stop, how to set limits, and how to get help when needed. Following responsible gaming principles at tvaji is an integral part of every service we offer.

21+

tvaji is only for adults aged 21 and above. Age verification is in place during the registration process. Accounts belonging to underage users will be closed immediately.

Warning

If gaming starts to have a negative impact on your daily life, contact our support team without delay — we are available on 24/7 live chat.

Remember

Gaming is a form of entertainment — not a source of income. Always play within your means.

Our Protection Tools

tvaji gives you multiple effective features to help you stay in control of your gaming.

Set Deposit Limits

You can set limits on your daily, weekly, or monthly deposits. Once a limit is set, it cannot be easily increased — this helps you manage your budget. The minimum deposit at tvaji is ৳300.

Deposit Control

Self-Exclusion

If you feel gaming is getting out of control, you have the option to temporarily or permanently exclude yourself from your account. During self-exclusion you will not be able to log in.

Self-Exclusion

Time-Out Feature

Through the time-out feature, you can take a break from gaming for anywhere between 24 hours and 30 days. During this time, your account will be temporarily closed and will automatically reactivate after the set period.

Time-Out

Round-the-Clock Support

Our 24/7 Bengali live chat support team is always by your side. Contact us instantly for any gaming-related concerns or if you need help.

24/7 Support

Age Verification

tvaji is only for those aged 21 and above. Every new account undergoes age verification. Access by underage individuals is strictly prohibited and suspicious accounts are investigated.

Age Verification

Gaming History Review

Stay aware of your own habits by reviewing your play history and records of deposits and withdrawals. Keep a regular track of your spending and reset your limits when needed.

Transparency

The Golden Rules of Safe Gaming

Every player should follow these core principles — they are the foundation of responsible play and the key to enjoying gaming over the long term.

  • Only play with money you can afford to lose
  • Never treat gaming as a source of income
  • Set a specific time and budget for each day
  • Never game while under the influence of alcohol or when under emotional stress
  • Do not place more bets to try to recover losses
  • Prioritize spending time with family and friends
  • Take regular breaks and focus on other hobbies
  • Use the self-exclusion or time-out feature when needed

Signs of Problematic Gaming

If you notice the following signs, seek help immediately — taking action in time is always the best approach.

  • You cannot stop gaming or feel restless without it
  • You are giving gaming more priority than family or work
  • You are lying to family or friends to hide your losses
  • You are placing bets with borrowed money or household funds
  • After losing, you cannot concentrate and are unable to sleep
  • You are skipping work or studies because of gaming

How to Set Limits

Setting limits on your tvaji account is simple — follow a few steps to keep yourself safe.

01

Log In to Your Account

Log in to your tvaji account and go to the Account Settings section.

02

Open the Responsible Gaming Section

Select the "Responsible Gaming" option in the Settings menu.

03

Choose a Limit or Break

Deposit limit, time-out, or self-exclusion — choose the option that suits your needs.

04

Confirm

Save your changes. If you have any issues, contact live chat support.

Financial Control and Budget Management

Financial control is an important part of responsible gaming. The minimum deposit at tvaji is just ৳300, which helps you start with small amounts. The minimum withdrawal is ৳1,000 and is typically processed within 1 hour.

Before you start gaming, set a weekly budget and try not to go beyond that limit. Make secure transactions via bKash, Nagad, Rocket, or Upay and keep a record of every deposit.

  • Minimum deposit ৳300 (per method)
  • Minimum withdrawal ৳1,000
  • Withdrawal typically processed within 1 hour
  • Secure transactions via bKash, Nagad, Rocket and Upay

Special Benefits for VIP Members

Our VIP program has three tiers — Bronze, Silver, and Gold. However, keep in mind: do not place excessive bets just to enjoy VIP benefits. The Bronze tier offers up to 0.3% weekly cashback, Silver up to 0.5%, and Gold up to 0.8%. To move up to a higher tier, continue playing regularly and responsibly.

VIP Cashback

How to Get Help

If you feel you have a gaming problem, never face it alone — we are always here for you.

Live chat support

Use live chat for instant support in Bengali, available 24/7.

Email Support

For detailed issues, email: [email protected]

Self-Exclusion

Contact support to temporarily or permanently close your account.

Account Security

Get our help to set or change limits on your account.

Frequently Asked Questions

Answers to the most commonly asked questions about responsible gaming.

After logging into your account, go to the "Responsible Gaming" section in the Settings menu to access all features including deposit limits, time-out, and self-exclusion. If you have any issues, contact us via 24/7 live chat.

Self-exclusion is the process of voluntarily stepping away from gaming. You can close your account for a set period (30 days to 6 months) or permanently. During this time, logging in, making deposits, or any gaming activity will not be possible. Contact the support team to activate self-exclusion.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a set waiting period — this helps protect you from overspending in the heat of the moment. Contact the support team for more details.

No. tvaji is only for adults aged 21 and above. Age verification is mandatory during registration. If any underage person attempts to open an account, it will be rejected immediately and the account will be permanently closed.

You can get help in Bengali through tvaji's 24/7 live chat support. You can also contact us by email: [email protected]. Additionally, speak with trusted family members or friends. Seeking help in time is the first step toward resolving the problem.

The tvaji welcome bonus is up to 120% on the first deposit, up to ৳10,000. The wagering requirement for this bonus is 25x. Please read the terms and conditions carefully before claiming the bonus. Remember — do not deposit more than you can afford just to get a bonus.

Play safely, enjoy responsibly

Start your gaming experience at tvaji — safely, reliably, and enjoyably.

Contact Us

To learn more about responsible gaming or if you run into any issues, our support team is always ready to help. Bengali live chat support is available 24/7. Email: [email protected]